How can I contact Beads by Bean?
You can reach us via our "Contact Us" page, or send an email to firstname.lastname@example.org
How can I place a custom order?
How do I know what size to get?
To check what size bracelet to buy, see the size measurements tab under each product.
How do the bracelets fit?
A variety of sizes allows our customers to choose their own fit preferences. Our bracelets hug the wrist, but they’re not tight (there is enough room for them to move). We use a high-quality elastic cord for comfortable wear and durability over time.
What type of stone do you use?
Unless otherwise indicated all of our products are made with precious and semi-precious gemstones.
What comes with my order?
Every order comes with a Packing Slip, (1) Thank You Card, (2) Business Cards, (1) Care Instruction Card, and (1) Reusable Beads By Bean Satin Bag that can be used to store your bracelets.
Do you offer gift wrapping?
We do not offer special gift wrapping for our products. However, if you would like an extra reusable bag to be sent with your order please indicate this in the 'Special Instructions' section before checking out.
Do you ship internationally?
Yes, we offer International Shipping via USPS, UPS, and DHL.
How long until my product is shipped?
We generally ship orders within 24-48 business hours after the order has been processed. However, due to Covid-19 there may be shipping delays that are beyond our control. It may take longer depending on the volume or if you’ve placed a custom order.
You will receive a tracking number once your order has been shipped. Once the package has been delivered to, and it shows it's in the possession of the selected carrier, Beads By Bean will not responsible for lost or stolen packages.
What types of payment do you accept?
We the following major credit cards: MasterCard, Visa, American Express, Discover, and PayPal.
We also offer Sezzle, With Sezzle you can split your entire order into 4 interest-free payments over 6 weeks. There are NO FEES if you pay on time with zero impact to your credit.
With Beads By Bean and Sezzle, you can Buy now and Pay later.